Legal
Privacy Policy
Last updated: April 11, 2025
1. Introduction
Lotusfino LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our applications and visit our website at lotusfino.com.
2. Information We Collect
We may collect the following types of information:
- Contact information — name and email address when you contact us via our website form.
- Usage data — anonymized analytics about how our applications are used, such as feature interactions and crash reports.
- Device information — device type, operating system version, and app version to provide support and improve performance.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Improve and optimize our applications and services.
- Send important notices related to our products, such as updates or security alerts.
- Comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our applications are designed with a privacy-first approach — data processed locally on your device is not transmitted to our servers unless explicitly required for a feature.
5. Third-Party Services
Our applications may integrate with third-party AI services and platforms (e.g., transcription APIs, app stores). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
6. Children's Privacy
Our products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at service@lotusfino.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lotusfino LLC
No.847, Floor 6, Building 2, No.153, Zhanbei N. Street, Jinniu District 610000 Chengdu
service@lotusfino.com